the margeo.gr is the online store of exhibition and distribution of products through the Internet of the Greek company "EMM BROS. KAPAROUNAKI O.E.", based in 1866 A.N. 57 in Heraklion, Crete, Greece (VAT number: 800876442 / Tax Office of Heraklion) with gemi number 143707227000. Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which are specifically applicable to the use of the EMM BROs. e-shop. KAPAROUNAKI G.P., located at the address https://margeo.gr.
The visitor/user is responsible for accessing the services of the margeo.gr and the relevant access may require the payment of fees to third parties (e.g. internet service providers, charge for time spent on the internet). The visitor/user is solely responsible for paying the relevant fees. Also, the visitor/user is solely responsible for his/her personal equipment with the necessary technological means that allow him/her to access the services of margeo.gr.
If the visitor/user wishes to subscribe to the service(s) of margeo.gr, he/she agrees to:
a) provides true, accurate, valid and complete information about the data requested by the margeo.gr in the relevant applications for access to its contents/services and b) maintains and diligently updates its registration data so that they are kept true, accurate, valid, up-to-date and complete.
START-INTERRUPTION OF OPERATION OF SERVICES
The margeo.gr reserves the right to modify and / or discontinue temporarily or permanently part or all of its services with or without notice to users / members.
The margeo.gr has no responsibility for the communication of the user / member with the third party service providers advertised in margeo.gr and for any commercial transaction that may arise from the relationship between them.
LIMITATION OF LIABILITY
The contents of margeo.gr are provided "as they are" without any warranty expressed or implied in any way.
the margeo.gr does not guarantee that the pages, services, options and contents will be provided without interruption or error-free. Also, the margeo.gr does not guarantee that it or the servers through which it is made available to users / members, do not contain "viruses" or other harmful components.
The margeo.gr does not guarantee in any way the correctness, completeness or availability of the contents, pages, services, options or their results.
LINKS FROM OTHER WEBSITES
The margeo.gr provides its visitors/users with the ability to purchase products through e-commerce applications in accordance with the specific terms set by it and taking care of the protection of the personal data they submit for the use of these services.
Access to the pages/services of margeo.gr does not entail any additional costs beyond the current tariff regime for general internet access as configured by the competent providers (ISP's) and paid to them alone.
MARKET PREPARATION PROCEDURE – MARKET ARCHIVE
For the purchase of products through the e-commerce applications of margeo.gr, the creation of a customer-member account is required, in accordance with the above ("MEMBER ACCOUNT") defined. Also, it is required to confirm the receipt of the customer-member's order, which is carried out by sending a confirmation e-mail on behalf of margeo.gr to the e-mail address provided by the omargeo.gr when registering as a customer - member and creating his account. The language of communication with the customer is exclusively Greek. The orders and orders of the customer will be archived by the company and will be kept in its archives for as long as required by the applicable legislation on the keeping of books and data by traders (K.B.S. – P.D. 186/1992).
PRODUCT RETURNS - WITHDRAWAL
Conditions for the exercise of a right
You have at your disposal a deadline of fourteen (14) calendar as specified by law to withdraw from the purchase you may have made through our online store, without giving the reasons or providing us with any explanation (unnecessary withdrawal). The right of withdrawal is exercised when you want to return the product you bought from our online store, and receive your money back.
The above deadline of fourteen (14) calendar days for the exercise of his right of withdrawal, starts from the day after you or a person you may indicate to us as responsible for the receipt of your products (other than the carrier) acquire the physical possession of the purchased goods. In case you have ordered more than one piece of goods with an order and which are delivered separately, the time limit for exercising the right of withdrawal in accordance with the above starts from the day after you or any person you may indicate to us as the person responsible for receiving your products (other than the carrier) acquires the physical possession of the last good.
Procedures for exercising a right:
In order to exercise the right of withdrawal, you must, before the expiry of the period for exercising it in accordance with the above, inform us of any decision you may have to withdraw from the Sales Contract we have concluded, by means of a clear statement (e.g. a letter) which you will send by post, fax or e-mail to the following contact details of margeo.gr (info@ margeo.gr) or by filling in the model form attached to these Terms. BACKTRACKING (you will find it at the end of the text) and sending it (print it or attach it) according to the above. With the electronic submission of the Ypachoris Form, the margeo.gr will send you without delay to your email that you have provided us with confirmation of receipt of your withdrawal.
Consumer obligations upon withdrawal
In order to comply with the withdrawal period, you must send us your statement of exercise of your right of withdrawal before the expiry of the withdrawal period in accordance with the provisions hereof. It is expressly agreed that your announcement regarding the exercise of the right of withdrawal is considered to have been received by us on the next working day from the sending to us of the Statement of Withdrawal in accordance with the provisions hereof.
In case of exercise of the right of withdrawal in accordance with the above, you must return to us (at the address indicated herein) the product from the purchase of which you withdraw immediately - unless we have agreed to receive it from you in case of withdrawal - without undue delay and in any case within fourteen (14) calendar days from the day on which the announcement of your decision to withdraw from the Contract as defined herein. The deadline is deemed to have been met if you send back the goods before the expiry of the 14-day period.
the cost of returning the products is incurred by you. If the return is made from Cyprus or other countries abroad, the cost of returning the products in case of withdrawal is borne by you, unless they are damaged or wrong products, in which case the cost of the return is borne by us.
If you withdraw from a purchase in accordance with the provisions hereof, we will refund all the money we have received from you, excluding the transportation costs borne by you.
In the event that your return is made by courier or a transport company that has not been indicated by us, the return costs must be paid by you with our headquarters as the delivery point and no return costs will be withheld from us.
The refund will be made immediately, without undue delay and in any case no later than ten (10) days from the date that the margeo.gr will receive the returned products in accordance with the above defined provisions.
The refund is made by crediting your bank account which will be notified to margeo.gr during the exercise of the right of withdrawal. In any case, no expenses will be charged for such a refund. In case you wish, your money can be credited to your personal Account kept at margeo.gr.
We are entitled to delay the refund of your money until we receive back the goods from the purchase of which you are withdrawing in the same good condition in which you received them. In case of withdrawal in accordance with the above, it is clarified that any products that you have purchased with a discount due to the purchase of the product from which you withdraw, you must return them along with the basic product from the purchase of which you withdraw, otherwise the withdrawal is considered as not exercised by you and therefore no obligation is produced for us.
You acknowledge and consent that it is your responsibility to reduce the value of the returned products, which (decrease) occurs as a result of your management of such products other than that necessary to determine the nature and properties of the products.
It is clarified, however, that in order to get your money back in case of withdrawal, the product must be in the excellent condition received without damage and must be complete, within the original packaging and accompanied by all relevant documents. The margeo.gr does NOT receive products that are returned during your withdrawal and which carry dirt, damage, abrasions, crushes and generally create the impression that they have been used beyond what is necessary to determine their suitability.
Also, the returned product must be accompanied by all the necessary documents you received upon receipt, otherwise the margeo.gr does not receive these as you agree that the right of withdrawal has not been legally exercised and in accordance with the terms hereof.
PRICE & TRANSPORT COSTS – VAT
The transportation costs within Greece for orders greater than 100.00 euros are free of charge.
The transportation costs for orders up to 100,00 euros amount to 3.50 Euro for orders within Greece, and are borne exclusively by the customer / member. Transport costs may change due to special circumstances (overweight, bulky package, etc.) and are finalized with the approval of the customer / user. The prices of the products incorporate the vat that is charged to them from time to time.
RIGHT TO UNILATERAL AMENDMENT
the margeo.gr reserves the right to modify, at any time and without notice, unilaterally the content and data included in the website margeo.gr and relating to the products available through it.
APPLICABLE LAW AND OTHER TERMS
The above terms and conditions of use of margeo.gr, as well as any modification thereof, are governed and supplemented by Greek law, European Union law and the relevant international treaties. Should any provision of the above terms become contrary to the law, it shall automatically cease to apply and shall be removed from the present, without in any way affecting the validity of the other terms. This constitutes the entire agreement between margeo.gr and the visitor/user of the pages and services of margeo.gr and binds only them. No modification of these terms will be taken into account and will not be part of this agreement, unless it has been formulated in writing and incorporated into it.
SECURITY OF TRANSACTIONS
the margeo.gr recognizes the importance of the issue of the security of electronic transactions and has taken all the necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to users' personal information is secured as confidential.
the margeo.gr uses the SSL protocol, with up to 256-bit encryption, for secure online commercial transactions. This encrypts all your personal information, including your credit card number, name and address, so that it cannot be read or changed during its transfer to the Internet.
SSL (Secure Sockets Layer) has been established worldwide as the safest protocol for the certification of web sites to network users - and for the encryption of data between network users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the acceptance software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed in transit.
The data of the users (name, profession, e-mail address, home address, etc.) and the transactions of the users of the e-shop are considered confidential, as in the usual transactions in a commercial store. Users, when providing their data in the context of their transactions as well as herein, will be informed by the margeo.gr and consent and accept the forthcoming processing of these personal data, for the needs of smooth and easy between the parties of the transaction, as well as the transmission of these data to recipients who will be specifically identified and are the employees and added of the company within the framework of the the completion of the contract to be drawn up. Also, the existence of the right of access and the right of opposition of article 12 and 13 of Law 2472/1997 is hereby notified.
It is ensured that only authorised employees have access to transaction information and only when necessary, e.g. for the processing of orders. For the rest, the margeo.gr undertakes not to disclose the details of customers and their transactions, unless it has a written authorization from them, or this is imposed by a court decision or a decision of another public authority. The personal data declared in the online store under the trademark margeo.gr are used exclusively by this or its cooperating companies, in order to support, promote and execute the transactional relationship. All documents and electronic data that will be exchanged between the parties in the context of the sale will be kept by the margeo.gr the customer can access them if he wishes by following all the procedures provided by Greek law.
Therefore, the management and protection of your personal data is governed by the terms of this notice and the relevant provisions of both Greek and Community and international law on the protection of individuals from the processing of personal data, as well as the Decisions of the Hellenic Data Protection Authority. Any possible future change in the above regulatory framework will be the subject of this.
The security and protection of your personal data is a priority for us. That is why we undertake to handle your personal data responsibly.
This website includes links to other websites that are under the responsibility of third parties (natural or legal persons). Under no circumstances is margeo.gr responsible for the terms of protection and management of personal data that these websites follow.
DEFINITION OF PERSONAL DATA
Personal Data is any information relating to the data subject, i.e. any natural person to whom the data refer and whose identity is known or identifiable. Such data are for example the name, address, date of birth and gender of the member, mobile phone number, e-mail address as well as usage data, such as member name, password and IP address. (Law 2742/1997, Law 3471/2006, as in force and the relevant provisions.)
PERSONAL DATA WE COLLECT
More specifically, for your browsing in our Online Store, you are not asked by the margeo.gr any of your personal information. We collect the following information from you, which you voluntarily provide to us for the purpose of registering as a member of the margeo.gr and creating an Account: Name, surname, postal address, gender, date of birth, telephone, email address and password.
The necessary information for each purchase of your products from our Online Store that you must provide us with is your name, your identity number (to ensure identification with your credit card details after you choose to buy via credit), a landline phone, address (street, city, postal code), billing address and shipping address of the order and type of document (receipt, invoice). At the same time, we voluntarily request some information such as a mobile phone number (in case we need to contact you directly), a fax number and a profession.
In case we issue an invoice, we need the name of the company, a VAT number and the address of its registered office.
Also, for your registration in the Newsletter service of our Company in order to send you newsletters about our Company in margeo.gr and its products / services, any offers, etc., we ask you to provide us with your email address.
In addition, in order to send you short SMS text messages with newsletters about the Company and its products/ services, we ask you to provide us with your mobile phone number.
PURPOSE OF PROCESSING PERSONAL DATA
The personal data that you declare anywhere on the pages and services of the website of margeo.gr, are intended solely for reasons relating to your transactions with us, communication with you, the improvement of the services provided and the assurance of the operation of the corresponding service for which you provide them as well as for statistical purposes and for the improvement of the services - information provided and may not be used by anyone third (with the exception where provided by law to the competent authorities only), without complying with the provisions of Law 2472/97 on the protection from processing of personal data, as it applies each time.
The margeo.gr operates in accordance with the applicable Greek and EU legislation and keeps your personal data securely for as long as you are registered with a service of the margeo.gr which are deleted after the termination of the transactional relationship in any way.
In summary, we ask for only as much information as we need in order for you to enjoy a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.
RECIPIENTS OF THE DATA AND PURPOSE OF TRANSMISSION
In any case, the employees of margeo.gr who have access to your personal data are specific and the access of persons without authorization to your personal data is prohibited. Every reasonable measure to insure your data has been taken.
the margeo.gr will not make available for sale or otherwise transmit or publish personal information of the visitors/users of its website to third parties, except the above mentioned, without the consent of the visitor/user, with the exception of the application of relevant legal dictations to the competent authorities only.
The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their lawful request and in accordance with the applicable legal provisions. In addition, in the event of a legal provision, a service order or an official preliminary examination, margeo.gr has the right to make the relevant data available to the respective service without further ado.
Use for advertising purposes: You agree that margeo.gr will process and use your personal data for marketing activities, such as sending emails with general information or advertising (newsletters) regarding its products and services. If you wish, margeo.gr will waive the use of personal data for advertising purposes, provided however that you follow the procedures of deletion from the list of registered members who receive our newsletters that we provide to you. The member may at any time send a relevant email to the email@example.com or set accordingly in his member account the function of sending a newsletter or delete accordingly the procedures set out in each informative email received from us.
Processing in relation to fraudulent acts: You agree that in case of reasonable information and if required by the specific circumstance, margeo.gr will have the right to collect, process and use those data, which are necessary for the disclosure, as well as the interruption of offers created for fraudulent purpose as well as the details of any other illegal or unconventional use of margeo.gr.
Transfer in case of a legal provision / Transfer to services in the absence of a legal provision: As the transfer of data is not allowed by law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection from risks to state and public security as well as to the prosecution of criminal acts
TRANSFER AND STORAGE OF PERSONAL DATA
Your data is stored on our servers that are protected with SSL (256bit) encryption, providing maximum security during their transfer and storage.
the margeo.gr does not store or control credit card data.
RIGHTS OF INFORMATION, DELETION
Within the framework of the legislation on the confidentiality of telecommunications and the protection of your personal data, you have the rights to information and objection provided for in Articles 11 to 13 of Law 2472/1997.
In any case, you have the right of access and objection (including rectification) to any personal data held concerning him/her that are processed by us in accordance with this Policy. For this purpose, any request must be addressed in writing to the margeo.gr at firstname.lastname@example.org.
For any questions or suggestions or statements related to these issues please contact us using the special contact form provided in the following link margeo.gr
At any time the user reserves the right to be informed or to object to the further processing of his/her data in accordance with the applicable legislation on the protection of personal data.
What are cookies used in margeo.gr
Cookies are called some very small text files of information which are used by browsers (Chrome, Mozilla Firefox, etc.) and help to better operate a website by allowing it to recognize the user's preferences each time he returns to it.
In the sitemargeo.gr, there are 4 different types of these text files:
Functionality Cookies: They allow the performance of basic functions of the site. These cookies do not collect information about visitors that could be used for marketing purposes or to remember the websites on which they have browsed the internet.
Advertising Cookies: These cookies are necessary to display advertisements relevant to the user's preferences.
Statistics Cookies: They measure user traffic and help margeo.gr administrators to improve the site's content as a result of a better experience for visitors. These cookies do not collect information by which the visitor could be identified.
Preference Cookies: Cookies that help margeo.gr to display personalized content for the user.
Why does margeo.gr use them?
For the proper functioning of the site and the optimal experience of its visitors.
What about users' personal data?
the margeo.gr does not request personal information from its visitors during the navigation of its content. If the user decides to participate in an online contest conducted by the site, then he/she should provide his/her email address, first and last name as well as his/her phone number. These data are intended exclusively for the direct communication of the administrators with the users (only in the case of the lucky winner of the draw) and for the proper functioning of the service. The information collected during a competition is not given to third parties.
The user can modify the browser settings to block some or all cookies.
However, if cookies are blocked, no part of the content will be displayed on the .gr margeo.
MODEL DECLARATION OF WITHDRAWAL FROM THE DISTANCE CONTRACT
(Article 4 of Law 2251/1994)
TO: On margeo.gr
I, the undersigned, ........... (Name) ...........................
(Surname) of ................... (Street/ Number)
..................... (PC) ....................................................... contract for the sale of the following goods with margeo.gr, which I cancel.
I also solemnly declare that:
- I exercise the relevant right of unjustified withdrawal and return of the products within fourteen (14) calendar days from their receipt.
- That the products and their packaging are in their original condition and have not been unpacked, used, or suffered any damage or damage.
Date: ...../ ....../ 201...
I wish to credit the amount to my personal Account that I keep at margeo.gr.
The (H) Declarant (ousa) and Backtracking (-ousa)*
*it is signed only if this document is communicated on paper.